首页 > 会员管理 > 贵宾计划总则


Use Rewards Points

1. Points can be used for free hotel stays, gift cards, gifts, travel products and flights. Please check details on our website.

2. To redeem your points, please go to the front desk of any participating hotel or access our official website at www.ehuatian.com . For on-line redemption, please sign in with your account on our website and click “Pay by Points”. We will send a text message to your mobile phone to inform you the amount of points used.

3. Please make reservations and create your personal profile before redeeming your points.

4. The redemption hotel stay will only include the cost of the hotel rooms. All other hotel charges, including laundry fees, phone call charges and other expenses, are the responsibility of the Members and are not included in the stay.

5. Free nights are guaranteed reservations. Once the reservation is completed, the points required for redemption nights will be deducted from your account. For any cancellation, late check-in, change or no-show, please contact Customer Service by calling 400 400-820-0428 .Otherwise the deducted points will not be credited to your account.

6. No invoice provided and no points earned for your redemption rewards.

7. Once the redemption application is submitted, points will be deducted from the Member’s account in advance of the stay and will not be refunded.

8. For any inquiry, please contact Customer Service by calling 400-820-0428.